Privacy Policy

Effective Date:December 17, 2024

Nolan’s Collision (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website.

Information We Collect

We may collect basic information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Vehicle information

  • Photos submitted for estimates

This information is typically collected through contact forms, estimate requests, or direct communication.

How We Use Your Information

We use your information to:

  • Respond to inquiries and estimate requests

  • Communicate about repair services

  • Coordinate with insurance providers (when applicable)

  • Improve our website and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

Cookies & Website Data

Our website may use basic cookies or analytics tools to understand how visitors use the site. This helps us improve functionality and performance.

You can adjust your browser settings to disable cookies if you prefer.

Text Messaging (SMS) Communications

By providing your phone number, you agree that Nolan’s Collision may contact you via call or text message regarding your inquiry, estimate, or repair services.

  • Message frequency will vary based on your interaction with us

  • Message and data rates may apply

  • You can opt out of text messages at any time by requesting it

  • For help, or to opt out, contact us directly at (509) 547-8145

We will only use text messaging to communicate about your service and will not send promotional or unrelated messages.

Third-Party Services

We may use trusted third-party tools (such as website analytics or embedded maps) that collect general usage data. These services have their own privacy policies.

Data Security

We take reasonable steps to protect your information. However, no method of online transmission or storage is completely secure.

Your Choices

You can contact us at any time to:

  • Request access to your information

  • Ask us to update or delete your information

Contact Us

If you have questions about this Privacy Policy, contact us at: (509) 547-8145

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.